Collect-Lounge

Added convenience for trying on and returning

Save the bother of going to the post office: Our Collect-Lounge is a convenient way for you to pick up any parcels you have ordered on the way to your meeting or shopping trip.

You can try on the items you have ordered in the attractive setting of the ultra-modern Collect-Lounge if you wish and return them directly if necessary. The Collect-Lounge has comfortable seating, spacious fitting rooms, digital mirrors, mood lighting and an innovative musical backdrop.

You find us on Deck 0 of Welle7.

Opening hours

Mo
08:00 to 20:00
Tu
08:00 to 20:00
We
08:00 to 20:00
Th
08:00 to 20:00
Fr
08:00 to 20:00
Sa
08:00 to 17:00
Su
Closed

E-mail address

collectlounge@welle7.ch

website

social media

How the Welle7 Collect-Lounge works

All you need to do is register on welle7.ch, activate the personal delivery address and give the Welle7 Collect-Lounge as your delivery address when placing an order. You will receive a message which you can show at the reception desk in the Collect-Lounge on Deck 0 and then take delivery of your parcel.

Additional services in the Collect-Lounge:
  • Gift cards
    Buy the popular credit card-style Welle7 gift cards here.
  • Home delivery service
    Drop off your Welle7 purchases at the reception desk in the Collect-Lounge. Our home delivery service will save you any more hassle by taking the items straight to your home.

  • Information
    We can tell you all about what Welle7 has to offer.

  • Lost and found
    Have you lost something or found anything that could have been left behind by a Welle7 visitor? We will keep found items until we manage to track down the rightful owner.

  • Ticket Sales
    Open-air events, musicals, theatre - all tickets from Starticket and tipo ticketing can be bought in advance in the Collect-Lounge. YB fans also get their money's worth: Tickets are available in all categories (excl. guest section and VIP seats).

  • Taxi service
    Want to order a taxi from Welle7 and need it done quickly? No problem: we’ll pass your enquiry straight on to the offices of our partner, Bären Taxi.

  • Textile cleaning
  • Bring your dirty clothes to the Collect-Lounge in Welle7 and we'll make sure they are professionally cleaned.
  • Delivery Adress Welle7
  • With holsab.ch you can be easily sent goods from online shops worldwide to the delivery address Welle7 in Bern. holsab.ch takes over the customs clearance to Switzerland and delivers quickly and cheaply!