Barrier free access

We set great store by accessibility for all

No obstacles stand in the way of your visit to us: our Welle7-World is accessible throughout by wheelchair. Lifts, toilets and all the decks are built to a barrier free design.

Lifts
All Welle7 lifts are accessible by wheelchair. That means you can reach all the decks. A touchscreen control is provided outside the lift where it is easy to reach from a seat.

Toilets
On each of Decks 0 (public toilet), 1 and 3-7 you will find a toilet with wheelchair access. They can be opened by a Eurokey. If you do not have a Eurokey with you, you may borrow one from the operating team, in the Collect-Lounge on Deck 0 or from reception on Deck 3. All toilets are fitted with an alarm bell and handrails. 

Disabled parking spaces
Welle7 provides a parking space for disabled persons in the exterior zone of Deck 0. It can be  easily reached via Laupenstrasse. Because of its central location in Bern railway station, Welle7 also has excellent public transport services. 

Seating opportunities

  • In the Foodplace
    The seats in the Foodplace can be moved. Persons using a wheelchair can therefore approach our tables without any obstruction.
  • In the Workspace
    At tables with fixed seats, one seating module is omitted to enable wheelchair users to gain easy access.

Assistance dogs and guide dogs for the blind
Assistance dogs and guide dogs for the blind which are on duty and wearing their harness are admitted to the building.

Questions/information
Our staff will always be happy to assist. We aim to make further improvements. If you have any questions, remarks or suggestions for improvements, please contact customer service at collectlounge@welle7.ch or +41 58 567 77 77