All you need to do is register on welle7.ch, activate the personal delivery address and give the Welle7 Collect-Lounge as your delivery address when placing an order. You will receive a message which you can show at the reception desk in the Collect-Lounge on Deck 3 and then take delivery of your parcel.
You can try on the items you have ordered in the attractive setting of the ultra-modern Collect-Lounge if you wish and return them directly if necessary.
Get here to the GTCs of the Collect-Lounge.
Price list
No additional fees are charged for the acceptance of incoming consignments or franked return consignments ready for dispatch.
If a package still needs to be franked, we offer shipment as a package by post, DHL or DPD in return for payment.
Maximum dimension
80 x 80 x 160 cm
Maximum weight
DPD & Swiss Post 20 kg
DHL 25 kg
Logistic partners
DHL, DPD, Swiss Post and PickMup
Opening hours
Mo - Fr 08:00 to 20:00
Sa 08:00 to 17:00
Su closed
Location
Deck 3
Do you have any questions? If so, please feel free to contact us at any time!
Tel. +41 58 565 79 10
Email collectlounge@welle7.ch
Additional services in the Collect-Lounge:
- Gift cards
Buy the popular credit card-style Welle7 gift cards here.
- Home delivery service
Drop off your Welle7 purchases at the reception desk in the Collect-Lounge. Our home delivery service will save you any more hassle by taking the items straight to your home.
- Information
We can tell you all about what Welle7 has to offer.
- Lost and found
Have you lost something or found anything that could have been left behind by a Welle7 visitor? We will keep found items until we manage to track down the rightful owner.
- Ticket Sales
Open-air events, musicals, theatre - all tickets from See Tickets and tipo ticketing can be bought in advance in the Collect-Lounge. YB fans also get their money's worth: Tickets are available in all categories (excl. guest section and VIP seats).
- Textile cleaning
Bring your dirty clothes to the Collect-Lounge in Welle7 and we'll make sure they are professionally cleaned.
- Delivery Adress Welle7
With holsab.ch you can be easily sent goods from online shops worldwide to the delivery address Welle7 in Bern. holsab.ch takes over the customs clearance to Switzerland and delivers quickly and cheaply!